Frequently asked questions

Registor is a social and person-centred Care Tech platform that helps you safely organise and share your life, care wishes, social network administration and funeral wishes. Everything in one place, always accessible, and completely in your own control.

Registor is for everyone who wants to organise their life administration. Think of:

• Seniors (60+) who want to arrange their affairs for themselves and their loved ones
• Informal carers and family members who support someone
• Care organisations and municipalities guiding clients
• Care professionals working with SocialScan

Registor helps you stay in control, prevent miscommunication and reduce the burden on your network and care professionals. You can record everything centrally, securely and clearly — and decide exactly who has access and when.

Yes. Registor is specifically designed for users who do not work with digital tools on a daily basis. We use clear, accessible language and provide explanations in plain words — without jargon.

All data is stored in a strictly secured environment in the Netherlands, fully GDPR-compliant. The Digital Vault provides additional protection with end-to-end encryption: only you — and the trusted contacts you designate — can view the contents.

You alone decide who has access to your data. Information is only shared on your explicit invitation — Registor itself has no access to your personal files.

You can specify who should have access to your important documents and wishes after your death. This ensures your loved ones have the right information at the right moment — without having to search for it.

Yes. You can designate up to five trusted contacts who — after annual confirmation — can access your data. You decide per trusted contact exactly which information is visible.

SocialScan is a digital tool for mapping and leveraging your complete social network. It shows who is there for you — and who might become more involved — so that care does not rest on the shoulders of one person alone.

Through a short questionnaire, you map your relationships: family, friends, neighbours, volunteers and professionals. The result is a clear ecomap showing the types of support available. Care professionals can use this ecomap as the basis for their guidance.

Yes. You can securely store advance directives — such as euthanasia wishes or resuscitation declarations — in Registor. You can update them at any time and share them with your GP or loved ones if you wish.

Yes. You will receive a reminder at least once a year to check and, if necessary, update your advance directive, so it always remains current.

In My Affairs you store documents, contracts, passwords, insurance policies, wishes and other important information in one secure place — clearly organised and always accessible.

The Digital Vault is an extra-secure environment within Registor for your most sensitive documents. The contents are end-to-end encrypted: even Registor cannot view your files.

If you lose the access code, even Registor cannot open the vault — that is the purpose of end-to-end encryption. We therefore strongly recommend keeping the code safe and sharing it with at least one trusted contact.

In My Story you record your life story: from your childhood to today. This is valuable for your loved ones, and can also be linked to care systems (EHRs) so that care professionals get to know you as a person — not just a patient.

Go to registor.org, click 'Register' and follow the steps to create a secure account. You can start for free immediately — no credit card required.

Basic use of Registor is free and will remain so. The extended version with additional features costs €2 per month.

Yes. You decide who may view or edit which information. This lets you involve your informal carer or a family member without losing control over your data.

Yes. Registor strengthens collaboration and communication for care organisations and teams. Contact us to discuss the possibilities at an organisational level.

Information you share with a care professional always goes through your explicit consent — via a connection with the care system or as a PDF. You always retain full control.

Yes. The platform supports connections with EHRs and other care systems. Contact us to discuss the technical possibilities for your organisation.

Yes. You can fill in the SocialScan together with a volunteer, family member or care professional. Together it is easier and yields more insight.

We aim to respond to emails and contact forms within 24 hours.